See the Full Issue
August 2023
Employee of the Month, August 2023
This month’s prize winner is Customer Service Representative Gianna Rea, of Animal Care Clinic, San Luis Obispo, California!
Gianna Rea
Customer Service Representative
Animal Care Clinic—San Luis Obispo, California
Started in veterinary medicine: 2021
Years with practice: 2
Nominated by: Natalie Borgardt
Why Is Gianna So Awesome?
Gianna came into vet med eager to learn. She quickly grew her knowledge and her prior customer service experience make her a standout with clients. “Yes” is always the answer whenever she’s asked, and you’ll usually find her offering to lend a hand in all areas of the hospital.
How Does She Go Above and Beyond?
In addition to her CSR duties, Gianna coordinates our puppy socialization classes, has become skilled at providing therapeutic laser treatments, and also goes above and beyond managing our Pawspice program, following up after every end-of-life appointment. She truly is a treasured asset to our team!
In Her Own Words
Why do you love your job?
It’s the most rewarding and fulfilling job I’ve ever had. I feel that what I do on a day-to-day basis really matters. I enjoy working with all the different patients and clients and love that I can be challenged to almost endlessly learn new things daily.
Each month AAHA spotlights, with generous support from CareCredit*, an AAHA member.
If you want to nominate someone, visit aaha.org/EOTM and they will be entered for a chance to win $500!!
Nominate your Employee of the Month at aaha.org/EOTM
*The Employee of the Month contest is administered by AAHA.
Pets at home:
A cattle dog mix named Flynn.
What brought you to the profession?
My cousin is an RVT, and I had always intended to pursue a career in animal medicine. I was looking for a new start and the opportunity to join Animal Care Clinic came at the perfect time. I feel very lucky!
Hobbies outside of work:
Hiking the beautiful California Central Coast.
Favorite book:
Jane Two by Sean Patrick Flanery.
Photo courtesy of Animal Care Clinic