AAHA Careers
Join our team
At AAHA, we have high standards—for our members and for ourselves. Our team embodies a people-first, team-centric approach to doing business.
We are dedicated to making a difference for veterinary professionals, their clients, and their patients. We are animal-lovers, do-gooders, eternal optimists, and forward-thinkers. We are dedicated to making a difference and celebrating our successes together as a team.
Our mission
- Enhance the abilities of veterinarians to provide quality medical care to companion animals.
- Enable veterinarians to successfully conduct their practices and maintain their facilities with high standards of excellence.
- Meet the public's needs as they relate to the delivery of small animal veterinary medicine.
Our vision
We seek to lead the profession in the provision of the highest quality of care for companion animals by improving standards of care, championing accreditation, and supporting our member practices in all aspects of this pursuit.
Our values
Our Core Values | Our Deeper Meaning | ||
Simplicity We work smarter not harder |
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Collaboration We before me |
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Integrity Say what you’ll do, do what you say |
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Open Positions
Practice Consultant - Florida Puerto Rico Territory >
PRACTICE CONSULTANT
SUMMARY: The Practice Consultant conducts in-person and virtual accreditation evaluation by visiting AAHA-accredited and prospective hospital members. This role also supports in- house activities and works closely with accredited veterinary hospital members daily, as they prepare for their accreditation evaluation. Additionally, a Practice Consultant serves as an ambassador for AAHA, working to promote AAHA and AAHA accreditation across North America. The Practice Consultant must possess excellent interpersonal skills, verbal, and written communication skills, and be able to work effectively as a team member dedicated to providing an exceptional member experience. This is a remote position requiring weekly travel (approximately 75%, except as travel restrictions apply). Travel may have intermittent, unexpected, and heavy requirements at times.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties include but are not limited to:
- Provide an exceptional member experience for AAHA-accredited members and prospective members.
- Support the accreditation evaluation process within their territory and other team members’ territories.
- Work closely and collaborate with teammates both in the department and throughout the association.
- Support member success across AAHA by contributing to an association-wide culture of member experience.
- Provide excellent customer service and contribute to positive workplace culture. A positive “can-do” attitude and communication skills are expected to work successfully with colleagues, leadership, members, and vendors.
- Follow all personnel policies and procedures.
- Perform other miscellaneous duties as requested by the Accreditation Leadership Team.
MINIMUM QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Location:
- Must reside within, or be willing to relocate to Florida, ideally central Florida.
Experience:
- 5+ years’ experience in the veterinary industry required; experience in an AAHA-accredited practice is highly desired.
- Previous management in veterinary practice preferred.
License/Certification:
- CVT, LVT, RVT or CVPM required.
- AS/BS in veterinary technology or related field is required.
- Valid driver’s license with a satisfactory driving record required.
Knowledge, Skills and Reasoning Ability:
- Excellent command of both written and verbal communications in English
- Bilingual in Spanish is desired
- Strong interpersonal and customer service skills
- Strong influencing, negotiating, and selling skills
- Must be professionally conversant and well-groomed
- Highly organized and punctual
- Readily meets deadlines
- Ability to work well independently as well as within a team environment
- Knowledge of MS Office (Word, Excel, Outlook); ability to learn new technology
- Must be able to set up a home office for completing virtual activities, necessary paperwork, follow-up reports, and communication with association staff and members
- Knowledge of AAHA Standards of Accreditation and/or work experience in an AAHA-accredited veterinary practice strongly desired
- Previous experience managing a territory highly desired
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle or feel, reach with hands and arms, and talk or hear. Occasional travel is required for customer programs and conferences. Will be required to travel by car and airplane. Must be able to travel with short notice. Must be able to travel long distances (parking lots to airline terminals, for example), carrying luggage and business items such as laptop and briefcase. Must be able to perform in-person and virtual business sales and relationship management work which requires moving throughout veterinary practices and sometimes involving multiple floors (stairs) and long hours (12-14+ hours inclusive of travel). May involve contact with the public in office or veterinary clinic/hospital environments with exposure to domestic animals. Travel requirements approximately 75%, except as travel restrictions apply.
DISCLAIMER AND ACKNOWLEDGEMENT
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.
THIS IS NOT A CONTRACT OF EMPLOYMENT. EMPLOYMENT REMAINS AT-WILL AND MAY BE TERMINATED BY EITHER PARTY AT ANY TIME, WITH OR WITHOUT NOTICE OR REASON.
OTHER DETAILS
Employee: Open
FLSA Status: Exempt/40 hours
Hiring Range: $56,000-60,000
Department: Accreditation Team
Reports to: Practice Consultant Manager
How to apply:
If you are interested in joining our team, please submit your resume and cover letter to [email protected].
Talk to our team to find out more!
AAHA is an Equal Opportunity Employer committed to a diverse and inclusive workforce.